We Care About Your Privacy
We Collect Your Information
As you visit our Site, Underwear Nation collects different information about you depending on your interaction:
(i) Members/Subscribers – Members/Subscribers are those users who subscribe to our services, and Members will be prompted to provide their name, address, email address, and any other necessary billing/shipping information (i.e. credit card information submitted via Braintree). The data is stored in a private database/billing database.
(ii) Browsers – Browsers are visitors to the Site who never enter into any active data collection pages. Any information gathered from Browsers is also gathered from Members. This information is restricted to cookies, IP Addresses and Referral URLs, and other passive information gathering devices (explained below).
Underwear Nation uses the following passive and active gathering devices to collect information about you:
Currently, there are two general types of cookies commonly used in association with typical Web sites including our Site: “session” cookies and “persistent” cookies. A session or “session ID” cookie is functional only during the current “session” use of your browser, i.e., it ceases to function when you log off or close your browser. A “persistent” cookie remains on your hard drive beyond the current browser session. You can remove persistent cookies by following directions provided in your Internet browser’s “Help” file. We use both session cookies and persistent cookies.
We also use persistent cookies to track the actions of our users to enhance the experience on our site and to more effectively communicate Offers, promotional data and other useful information to you. At the present time, we intend to also adopt and use helpful future cookie technology, and similar types of technologies, as they become available. We may implement any and all such new technologies and similar improvements to Site functionality without notice.
(ii) Server Statistics – We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track “where” our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. In order to prevent the introduction of viruses and hackers into the Underwear Nation site we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of the Underwear Nation site.
We Use Your Information
The primary use for your information is to provide you with services you have requested and/or paid for. Underwear Nation also uses your information to deliver customized services to you. Non-personal and aggregate information, such as that collected passively, is used in order to customize our marketing efforts or to customize the use of the Site for an aggregate group of customers. We additionally will use the personal information of users whose membership has expired or has been cancelled in order to market our services to these individuals in the future. We also use your information for market research purposes – in order to increase your (and other users’) experience according to tracked interests, to analyze and target potential new markets, and for other marketing purposes.
Underwear Nation uses your Personal Information to complete transactions, respond to your requests, deliver the products and services you request, and notify you of promotions, updates, or special offers (which may be offered by Underwear Nation via email) that we think may interest you. If you are already receiving underwearnation.com emails and no longer wish to receive such communications, simply follow the “unsubscribe” instructions that appear in every underwearnation.com e-email, or contact us to modify subscriptions.
Underwear Nation may share information with its subsidiaries and other affiliated companies, and with other carefully selected vendors and business partners with whom we work (collectively, “Site Affiliates”). Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. All companies that act on our behalf are contractually obligated to keep all information confidential and to use the customer information only to provide the services we ask them to perform for you and us. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors, but these statistics do not include Personal Information.
We may disclose Personal Information we collect from you if required to do so by law or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site; or (c) to act in an emergency to protect the personal safety of users of our Site or the public.
We Protect Your Information
Underwear Nation takes measures, including data encryption, to protect the transmission of all sensitive end-user information. We make every effort to ensure the integrity and security of our network and systems. Nevertheless, We cannot guarantee that our security measures will prevent third-party ‘hackers’ from illegally obtaining this information. We take all reasonable measures to prevent such breaches of security, but given the resourcefulness of cyber-criminals, we are unable to guarantee that our security is 100% breach-proof. You assume the risk of such breaches to the extent that they occur despite our reasonable security measures.
Underwear Nation is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers and business associates with the level of satisfaction they deserve.